Large Action Models for Voice Calls

Stop wasting time on hold and talking to IVRs. MajorBoost handles the hassle of phone calls, so your staff can focus on higher value tasks.

Our proprietary Large Action Models boost productivity and lighten the load for your team. MajorBoost offers AI copilots for voice calls through our API and web site.
SOC2 Type 2 and HIPAA compliant.

Request API Access or a Demo

Problem

Phone calls are required in many workflows. In healthcare, insurance and financial service, staff grow weary of waiting, manually entering data, and losing precious time.   Every hour lost creates service delays, satisfaction drops, and slower cash flow.

Solution

MajorBoost brings data and intelligence to telephony. Our AI asks questions, talks to phone trees, waits on hold, and takes notes. We get answers faster and save time. MajorBoost engages your staff when they are needed.

Results

MajorBoost reduces staff’s active phone time by 25-50%, or more.  Customer experience is a direct reflection of staff culture and success. MajorBoost delivers AI automations that boost satisfaction of staff and customers.

Revolutionize your calls with AI-Powered Automation

Imagine if your phone had the data and intelligence of your databases and software. How much more could your team achieve?
MajorBoost receives your data, builds proprietary AI, and brings intelligence to your telephony - creating efficiencies for your team and business.

  • Utilize conversational AI  to handle the hassles of all phone calls

  • Create operational scale, grow your business without adding phone lines

  • Boost revenue and productivity for all your staff & team members

Introducing AI automation to step-up your revenue and boost your bottom line

Empower revenue cycle

70% of the revenue cycle is spent simply waiting for the next step. MajorBoost’s conversational AI automations expedite cycle time. Get answers faster and save time.

Ease staff workflows

AI Automations let staff make more calls in less time. MajorBoost can reduce their active call time by 70% and help them dedicate more time to critical tasks and service delivery.

Save time and money

Our AI automations can help leverage your business by saving substantially in both time and resources, while optimizing CX & boosting productivity.

Proactive & Intuitive

Connect voice calls with every step of the revenue cycle, from customer experience to accounts receivable.  Bring data, voice automation and intelligence to boost your process.

Scalability

We're here to drive operational scale. Our automation solutions help you grow your locations, customers, and services without increasing your team size at the same rate.

Adaptable

MajorBoost is simple, easy to use and amazingly intuitive, freeing up staff time to focus on what really counts. Built by technologists who want to put AI in the hands of real workers, MajorBoost adapts to your unique workflow.

Ease routine workflows with MajorBoost's conversational AI

Revenue Cycle Enablement

MajorBoost's Conversational AI automation can significantly ease all staff workflows by offering solutions on AR, Claims follow up, Prior Authorization, Credentialing, Eligibility & Patient calls.

Smart Member Outreach

Our AI-powered customer support enables you to develop deeper insights and build a better user experience. This leads to improving member satisfaction, service experience, retention rates, risk prevention and brand image.

And it only gets better from here.

Re-imagining conversationalAI solutions

We are continuously looking for new ways to boost productivity for all staff and support team members.

  • Save over 1-2 minutes spent in looking up and manually punching numbers

  • Integrate into the Insurance's automated phone tree to tap in all required informations.

  • Get an automated recording of all previous calls with the power to playback specific portions.

  • On an average Notetaking takes 5-10 minutes per call. get an auto generated transcript of each call.

  • Reduce your hold time, & make simultaneous calls instead of scheduling them one at a time. We believe hold times can be parallel rather than sequential and can be more efficiently dealt by spending less time.

  • Silence that hold music. Oftentimes on-hold music includes human voice announcements that can interrupt multitasking and reduce productivity. MajorBoost helps silences unwarranted music and announcements.

  • Auto connect whenever a personal customer service agent arrives, along with your staff member, into the call.

  • Utilize the built-in search feature to find information from prior calls, saving time on redundant activity.

Events

Meet us at HIMSS 2023 in Chicago

Stop the Hold Music! Give Phone-Based Workflows an AI Boost


Meet us at AAOE 2023 in Orlando, Booth 904.


The future of patient calls powered by conversational AI

MajorBoost's AI automations can significantly help all callers access the right information more easily.

 

Adaptive Automation Solutions

Navigation of Phone Mazes are available for all large insurance companies.  We also launch new automations weekly. A routine use of MajorBoost solutions results in deploying newer automation options for your team prioritizing on our new AI features that are ready for launch.

 

Boosting Revenues

MajorBoost allows customers to make more calls in less time.

MajorBoost customers cut their phone time by over 25% and dedicate more time to patients.

 

We're SOC2 & HIPAA Compliant

MajorBoost has been HIPAA compliant and secure since day one.  In 2022, we passed SOC2 Type 1 and HIPAA audits.

 

Assessment Datasheets & Custom CX Support

MajorBoost accepts your data through integrations, APIs or secure upload. We encourage more frequent data transfers for driving further service efficiency, we also appoint a Customer Success Manager for your business as your daily contact point for training, questions, troubleshooting, etc. 

What our customers say

“Major Boost is easy to use and intuitive, freeing up staff time to focus on what really counts; our patients”

— Dr. James A Devine, Devine Chiropractic & Rehab Center

 
 
 

Leveraging conversation AI for your convenience

Our experts are here for consultation and support. MajorBoost builds AI automation solutions for healthcare clinics, revenue cycle management firms, insurance companies, and more.

  • Conversational AI usually works by using a combination of natural language processing (NLP), natural language understanding (NLU) and machine learning (ML). All conversational AI systems are trained on large amounts of collected data, such as text and speech. This data is further used to teach the system how to understand and process human language orientations.

  • MajorBoost's AI automations can help understand customer behavior and needs much better and its omnichannel capabilities can also help boost multiple engagements improving overall customer retention efforts.

  • Yes, they can be integrated. Conversational AI can recognize and intelligently respond to speech and text inputs. They're dependable, they're easy to program, and they integrate into your preferred customer support channel.

  • MajorBoost offers automation solutions for AR, Prior Auth, Credentialing, Eligibility & Patient calls.